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Privacy Policy

Privacy Policy for Finish Line Life Coaching
Effective Date: [10/21/2025]

 

1. Introduction

Welcome to Finish Line Life Coaching (“we”, “us”, “our”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our services—whether in person, online (via our website, email, or video conferencing platforms), or through our scheduling and communication tools.

This policy applies to all clients, website visitors, and users of Finish Line Life Coaching located in or served from North Carolina.

 

2. What We Do

Finish Line Life Coaching offers personal development and life coaching services. We are not licensed therapists, counselors, or healthcare providers, and we do not diagnose or treat medical or mental health conditions. Coaching services are intended for individuals seeking goal-oriented support, personal growth, and mindset transformation.

 

3. Information We Collect

We collect the following types of information:

a. Personal Information

  • Full name
     

  • Email address
     

  • Phone number
     

  • Mailing address
     

  • Age range or birthdate (optional)

     

b. Coaching-Related Information

  • Coaching goals, challenges, and areas of focus
     

  • Notes or summaries of coaching sessions
     

  • Assessments, self-reflections, or journaling (if provided)
     

  • Scheduling preferences and session history
     

Note: We do not require you to share sensitive health or psychological information. If you voluntarily share such data, we will treat it with heightened sensitivity and confidentiality but do not store it as medical records.

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c. Payment Information

  • Transaction details via third-party processors (e.g., Stripe, Square, PayPal)
     

  • Invoices and receipts (stored securely)
     

We do not store full credit/debit card numbers ourselves.

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d. Website & Communication Data

  • IP address, device/browser type
     

  • Pages visited on our site
     

  • Referrer information
     

  • Emails or messages sent to us
     

  • Opt-in responses for newsletters, updates, or free downloads
     

 
4. How We Use Your Information

We use the collected information to:

  • Provide and tailor coaching services to your needs
     

  • Schedule, confirm, and manage your appointments
     

  • Process payments and maintain financial records
     

  • Send updates, session reminders, and administrative messages
     

  • Offer optional newsletters, blog posts, or special promotions (with your consent)
     

  • Improve our services and user experience (analytics, feedback)
     

We will never sell your personal data. Your information is only used to enhance your coaching experience and run our business efficiently and legally.

 
5. Session Notes and Recordings

  • Coaching session notes are stored in a secure, encrypted digital format.
     

  • Only the coach (or authorized support staff) has access to these records.
     

  • Session notes are used to track your progress and personalize your experience.
     

  • We do not record sessions unless explicitly agreed upon in writing by you beforehand. Any approved recording will be shared with you and deleted upon your request.
     

  • Session notes are retained for up to 3 years after your last appointment and then securely deleted unless otherwise required by law or agreed upon.
     

 

6. Marketing and Communication Consent

You will only receive marketing communications (such as newsletters, promotions, or inspirational content) if you explicitly opt in by subscribing through our website or checking a consent box during intake.

You can opt out at any time by clicking “unsubscribe” in any email or by contacting us directly at [elijahlondon@finishlinelifecoaching.com].

 

7. Data Sharing and Disclosure

We may share your information with trusted third-party vendors only for business purposes:

  • Scheduling tools (e.g., Calendly, Acuity, Wix, google calendar)
     

  • Payment processors (e.g., Stripe, PayPal)
     

  • Email marketing tools (e.g., Mailchimp, ConvertKit)
     

  • Encrypted cloud storage or CRM platforms (if used)
     

These vendors are contractually obligated to protect your data and comply with industry standards. We do not sell, rent, or trade your information to anyone.

We may disclose your information if required by law, subpoena, legal process, or to protect our rights and safety.

 

8. Cookies and Website Analytics

Our website may use cookies to enhance user experience and collect analytics (e.g., via Google Analytics). You can disable cookies through your browser settings if you prefer.

Cookies help us:

  • Track site traffic and popular pages
     

  • Improve website functionality
     

  • Analyze trends to serve you better
     

 

9. Data Security

We implement reasonable security practices to protect your data:

  • Secure encrypted storage of digital session notes
     

  • Strong passwords and two-factor authentication on accounts
     

  • Secure third-party platforms for payment and communication
     

However, no system is entirely secure. Please avoid sending sensitive information via unsecured channels (e.g., regular email).

 
10. Data Retention

We retain client information only as long as necessary to:

  • Provide coaching services
     

  • Comply with financial, legal, or tax obligations
     

  • Maintain accurate business records
     

Unless otherwise requested, session-related data is retained for up to three (3) years after your last session and then permanently deleted.

 

11. Your Rights

While North Carolina does not currently have a comprehensive consumer privacy law, we still respect and support your privacy rights:

You may request to:

  • Access or review the information we have about you
     

  • Correct inaccurate or outdated information
     

  • Delete your personal data (subject to legal obligations)
     

  • Withdraw consent for future communications
     

To make a request, contact us at: [insert email]

We may require verification of your identity before processing requests.

 

12. Children's Privacy

Our services are intended for individuals 18 years or older. We do not knowingly collect personal data from children under 13. If you believe we may have inadvertently collected data from a minor, please contact us immediately for removal.

 

13. Third-Party Links

Our website or emails may contain links to third-party websites. We are not responsible for the content or privacy practices of other websites. Please review their policies before submitting personal information.

 

14. Changes to This Policy

We may update this Privacy Policy as our practices evolve or as laws change. Updates will be posted on our website with a revised “Effective Date.” Your continued use of our services indicates acceptance of the updated policy.

 

15. Governing Law

This policy and all related matters are governed by the laws of the State of North Carolina, without regard to its conflict of laws principles.

 
16. Contact Us

If you have questions, concerns, or requests about this Privacy Policy, please contact:

Finish Line Life Coaching
609 21st ST SE
Hickory, NC 28602
📧 Email: elijahlondon@finishlinelifecoaching.com

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