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Refund Policy
Effective 10/21/25

1. General Policy

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At Finish Line Life Coaching, we are committed to providing high-quality coaching services designed to support your personal or professional growth. Due to the nature of coaching — which involves time, preparation, and a results-driven relationship — all sales are considered final unless otherwise specified below.

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2. Refunds for Single Sessions

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  • Cancellations with Notice: You may cancel or reschedule a single coaching session with at least 24 hours’ notice before the scheduled appointment. No refund will be issued, but the session can be rescheduled at no additional cost.
     

  • Late Cancellations / No-Shows: Sessions canceled with less than 24 hours’ notice or missed without prior notice are non-refundable and non-transferable.
     

3. Refunds for Packages / Programs

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  • 7-Day Cooling-Off Period: Clients who purchase multi-session packages or programs are eligible for a 100% refund within 7 days of purchase provided that no sessions have been used.
     

  • Partial Use: If sessions have been used, refunds may be provided pro rata, minus a $50 administrative fee and the full price (non-discounted) rate for used sessions.
     

  • After 7 Days: No refunds are offered after 7 days from the date of purchase, except in cases of documented emergencies and at the sole discretion of [Your Coaching Practice Name].
     

4. Client Responsibility

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Coaching is a collaborative process that requires mutual commitment. Refunds are not given based on dissatisfaction with results, as outcomes depend heavily on client participation and effort.

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5. Right to Terminate

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We reserve the right to terminate the coaching relationship at any time if we determine it is not in the best interest of either party. In such cases, a pro-rated refund will be issued for any unused, prepaid sessions.

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6. Governing Law

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This Refund Policy is governed by the laws of the State of North Carolina. Any disputes arising under or related in any way to this policy will be handled in a court of competent jurisdiction located in North Carolina.

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